Why I’m Investing in People Over Products

As I scroll through the folder on my computer with thousands of dollars that I’ve invested in courses over the past three years, three things are apparent to me:

  1. I’ve finished less than 10% of them
  2. The information I have gone through is great! These courses are chockful of useful tips and data and the course creators put together interesting, relevant content.
  3. Relevant content isn’t helpful if I don’t have the time and capacity to implement all these strategies in my business.

I’m a lifelong learner. After getting three degrees, I’ve seriously contemplated going back to school for a PhD, not because it would help advance my career in any way, but because I genuinely like school.

So it’s not surprising that I’ve been investing in courses to get my PhD in Entrepreneur – after all, when I am faced with a task, I want to know everything I can about it.

But knowledge does not equal action.

It doesn’t matter how much I know if I’m not actively implementing and optimizing for the ideal outcome of that knowledge.

2018 is the year that I’m letting go of what I know how to do (and some things I don’t!). I am not the Chief Everything Officer of my business and trying to be has been limiting my ability to grow and serve others.

In 2017, I spent over $5,000 on courses.  This year, I’m committing to spend at least three times that and investing it in people, not products. Here is where some of that investment is going:

Hiring a VA

In December, my done-for-you packages got fully booked through the better part of 2018 and suddenly, the time I had to work in my business got slashed. I knew if I wanted to stay on track with all the projects I’m launching this year, I needed help! Enter Heather Heinrichs. Heather has been crucial to keeping me on part of my marketing game, one of the first things I ignore when client work keeps me busy.

A New Website

I like pretty things, but sometimes, I struggle with executing my vision. I’ve been tinkering with my website for well over a year now and decided it was time to stop losing hours trying to figure out the right CSS to get a button to look a certain way and bring on an expert who can help me overhaul my website so has the strategic functionality I require and the polish I can’t quite seem to give it myself. Thankfully, the amazing Katie Williamsen had an availability and was able to take me on. We’re working together on my new site now and I can’t wait to unveil it! (Bonus, I met Katie through Reina Pomeroy and again in my mastermind, The Social Glue Sessions – she is super smart and you should totally work with her!)

Elevated Design

It’s the website problem all over again! I had an idea of what I wanted for my brand visuals, but the execution fell flat. When I connected with Christi Cooper for a coffee chat (another awesome member of my mastermind) and learned more about her business (she does brand assets and sales pages for Entrepreneurs), I knew I needed her in my life. On her first try, she nailed exactly the aesthetic I was going for and I’m already planning to bring her on for a second project.

A Coach

Hey, coaches need coaches too. I tell my clients that a trusted, knowledgeable outside perspective helps one get out of their own head and when it comes to my own business, I need that too.

My go to lady for this is Reina Pomeroy. I instantly jived with Reina’s philosophies because they so closely match my own when it comes to conducting business. I believe in relentless utility – the act of providing genuine value to your community without the icky sales tactics that often follow. Reina helps entrepreneurs who are fueled by heart and supports them to profit and serve from their expertise.

I’m planning to work with Reina in multiple ways this year: I’ve already returned for a second round of Social Glue Sessions, I’ve just scheduled a clarity call with her to help me align on a direction for some recent (but exciting) shifts in my business and as a birthday gift to myself in March, I’m going to invest in a half day intensive.

One thing I will point out is that every single one of these ladies that I’m working with connected with me in a genuine way before I ever even thought of hiring them.

Grow your lists, increase your followings and build your funnels. But don’t forget the value and impact of connection with other people.


4 Tools I’m Using to Save Time and Grow My Business in 2018

In my previous post, I talked about what I’m leaving behind in 2017. A lot of the lessons I learned heavily impacted where I put my money in 2018, and what I considered to be a worthwhile ROI.

My criteria for where I spent my money was simple: Will it help me save time or grow my business?

When it comes to saving time, this would be an expense that would allow me to take back my time and focus it either in or on my business in ways that would generate more income for me.

When it comes to growing my business, I see this as something where I won’t necessarily see immediate gains, but can use to project growth in the future.

To start, here my favourite tools that save time and help me automate or polish elements of my business:


Acuity Scheduling – Not only does this tool help automate booking discovery calls and schedule ongoing client communications, it can be used as a payment tool as well for one-off strategy calls. The time I save from having to coordinate schedules is well worth the $10 a month

Dubsado  – This tool is a dream and the thing that pains me the most is I’m not even using it to its full potential. From managing contracts, intake forms to tracking time, I can easily manage my clients and my business from this one tool. In 2018, I plan to take better advantage of Dubsado’s workflow to enhance my client experience.

ConvertKit  – After starting out with Drip, I recently switched to ConvertKit which I am loving so far. With an easy to use interface and fantastic segmentation options, I’m excited to get more utility out of ConverKit in 2018 as putting more energy and attention into my weekly newsletter is a top priority!

Adobe Creative Suite – I’ll be honest, I’ve never used Canva and likely never will because my love for the Adobe Creative Suite runs so deep. I’ve been using an Adobe tool of sorts since I first dabbled in graphic design when I was 15 and while it’s not my core focus, Photoshop, InDesign, Illustrator, Premiere, After Effects and more have been used consistently in my business, for both my work and to jazz up things for clients. $50 a month for a Creative subscription may be steep (especially as I’ve been hiring incredible people to help me with my graphic design), I still use one or more of these tools daily in my business. With several new offerings in the works for 2018, Adobe Creative Suite will no doubt help add some polish to my marketing materials.

Next week, I’ll be back with the bigger investments I’m making. For 2018, I’m choosing to invest in people versus courses, and can’t wait to share some of the incredible people I’m working with to drive my business forward.

What I’m leaving behind in 2017.

Inspired by several ladies I know, (mostly Chris Emmer and Marva Goss), I’ve had a few moments to think critically about what I’m leaving behind in 2017. 2017 was one of the riskiest years of my entrepreneurial journey. Even scarier than taking the leap to entrepreneurship in the first place.

There were so many highs and lows and to be completely honest, there were times where I thought it wasn’t going to work out. But I stuck with it and saw my vision through and in the last three weeks of the year, it paid off.

Moving into a really exciting year in 2018, here is what I’m leaving behind.

Putting all my eggs in one basket

Early in the year, when I was still doing corporate consulting full time, I ramped up on one client and slowly winded down and handed off the rest. This went against my philosophy of multiple revenue streams. I like to diversify my income in the same way I diversify my investments to maintain financial security.

So when my ongoing consulting contract wasn’t renewed, I didn’t have my usual load of clients to fall back on.

On one hand, this was a blessing, because it finally gave me the time to launch this very business. However, if I didn’t have savings to give me a solid cushion to land on, I would have never gone down this path. Now that I’ve built up my client load once again, I am never making that mistake again. I’ve already mapped out 3-4 established and potential revenue streams for 2018.

Second guessing myself

Hey! Do you have an online business that exists in a fairly saturated market? Me too!

The comparison game is a beast. I fully believe in community over competition and supporting other female entrepreneurs, but there were so many times I’ve beat myself up over not being good enough, not communicating my offering effectively enough, not living an Instagrammable life and where did this leave me?

I just didn’t put myself out there.

How can I expect to grow if no one is aware of my offering?  That’s it. I can’t.

So I’m going to stop trying to grow my business behind-the-scenes and step out on the stage in 2018.

Not treating myself as a client

I know I’m not the only one who does this, but I believe that if I stayed on top of myself the same way I stay on top of my clients, things would move faster.

When I get busy, I drop all the needs of my business so I can ensure I maintain the level of support my clients deserve.

So I’m doing the one thing I tell all my clients to do when they’re busy and not tending to their business.

Get help with implementation

And that leads me to the last thing I’m leaving behind…

Investing in courses vs. people

What Chris Emmer said rang so true for me.

Now, I’m not knocking on courses. There are so many great courses out there that can help you get up to speed on critical skills you need as a business owner. I’ve just found better ROI when I invested in other things for my business.

One thing I learned about myself is I can learn until my brain literally cannot fit another tip or lesson. But if I don’t want to do something, I’m going to put it off. (This is why getting help is so key!!!!)

I have found much better ROI investing in strategy sessions with experts, joining masterminds and really, any experience where interaction with other people is a key component of what I’m investing in.

I’m going to be real with you here. The $300 I invested in a 3 month mastermind with Reina Pomeroy (The Social Glue Sessions) did more for growing my business than the $5,000 or $6,000+ I’ve invested in courses over the last two years.

Interestingly, this realization led me to scrap my plans for the course I was building for 2018. Now I’m focusing on educating with interaction and implementation at the core of everything I teach.

Borrowing again from Chris, I’ll be back tomorrow with the investments I am making in my business in 2018.

It’s okay to ask for help: 4 times I didn’t DIY my business

Running a business is like owning a house. Being a homeowner for the first time can be tough. There is so much you need to do just to maintain the place. Keep up with it on a regular basis and things can go pretty smoothly. Put it off (and off and off) and it takes what feels like forever just to catch up.

Just like owning a house, when you run a business and maintenance comes up, there are a lot of things you’re going to try to DIY. You’re going to start out by writing all your copy and content or designing your own logo. You’ll draft your own business plan and try your hand at Facebook ads. Thanks to the internet, whether you want to fix a leaky pipe or determine your ideal client avatar, there’s likely an article or video telling you how to do it.

I’m a big fan of DIYing (I do it a lot in both of my businesses), but there are times when you need bring in a “professional contractor” to help you fix your business. Putting duct-tape on the issue is a temporary fix, and never addresses the root cause, meaning your problem will continue or even worse, compound and get bigger!

Good news is that you don’t have to do it all on your own. It’s totally okay to ask for help.

Four times I invested in my business

Here are a few examples of when I decided to move my business forward by attending an event or working with an expert.

1. When I needed direction, I invested in Inspired: The RetreatHosted by the wonderful Amber Housley, I met so many incredible female entrepreneurs  and was inspired (quite literally) to take my skills and use them where I can provide tangible value. This set me on a path I am super excited about!

2. When I needed a brand, I went to Megan Martin. I met Megan at my second Inspired experience and instantly clicked with her. When I went back home to Toronto, I looked at the brand identity I had been working on for myself that just wasn’t right. I knew who I needed to call. While Megan doesn’t take on design clients anymore, she offers a wealth of education for creative entrepreneurs and some gorgeously designed templates. One of the loveliest people I’ve had the good fortune of working with, Megan was able to pinpoint exactly what I needed in our first half hour call and saved me a lot of time and energy by nailing what I wanted in a brand.

3. When I needed community and a sounding board, Reina Pomeroy saved the day. It’s one thing to sell my clients – that comes easy enough. Selling myself? That was another ball game all together. Reina is an amazing advocate for the heart-centred entrepreneur.  Another incredible woman I met at Inspired, Reina created The Social Glue Sessions, an intimate mastermind for entrepreneurs just when I needed it. This community has been the perfect platform to not only connect with other entrepreneurs (shout out to my Power Pod, Mariah, Katie and Jen), it’s given me the support I needed to fine tune my business and make big strides in getting over the fear of putting myself out there. P.S. You can join me in round two of the Social Glue Sessions in 2018! Sign up now!

4. When I struggled with my voice, Lauren Carnes gave me back my confidence. As a former corporate consultant, I struggled with talking to my ideal client. I know who she is – she’s a creative entrepreneur who has been at this for awhile and is feeling frustrated and overwhelmed with the current state of her business. But how do I maintain my credibility as a strategist who can grow her business without coming off as a corporate robot? Lauren, who is an incredible photographer is also a formidable communications coach and was able to answer that question easily. With a background in PR, she was able to get me out of my own head and give my content and communications the second set of eyes it needed. She also gave me actionable recommendations on how to proceed. I can now write without staring at a blank text document for 20 minutes thanks to her!

The Takeaway

When I approach a new task, I ask myself: What is the opportunity cost of doing this myself? DIYing takes a lot of time, trial and error so I carefully evaluate whether my time drives more value in my business by doing it myself or putting my time toward revenue generating projects. Every single one of these investments has helped me tremendously on my path. More so, in addition to helping me grow my business faster, I get to support an incredible community of female biz bosses.

If you’re not sure if you should DIY or not, download my mini workbook for a look at how I decide when to invest.

DIY or Not? When to invest in your business.

Download your free mini workbook now!

Where you do and don’t DIY in your business might not be the same, but if you’re in need of an inspiring community, beautifully designed resources to grow your business, an amazing mastermind and an incredible communications coach, I can’t recommend these ladies enough.

Balanced in Business: Defining Your Strategic Vision


Having a plan is crucial to success in your business. Sure, you can wing it, but why would you want to? Winging it leads to:

  • Scattered focus. You’re not spending your time on the activities that grow your business.
  • Disorganization. You have no processes in place and you’re making it up as you go along.
  • Money wasted. When you don’t have a plan for growth, your money often gets spent inefficiently or on the wrong things all together.

Does any of that sound familiar? If you’ve experienced one or more of those things as a creative entrepreneur, raise your hand. I definitely did when I dived into launching my first business 3 years ago!

The thing is, a strategic plan doesn’t have to be a 40 page document. Detail is good and your plan should be built out, but if you’re finding yourself off course, completely overwhelmed or just not content with where your business is, you need revisit (or redefine) your strategic vision.

You strategic vision is more than your “why”, it’s the single most important driver of your business. It is your filter for activities you take on, ensuring you maintain focus, have processes and manage your business financials wisely. It’s what everything in your business ladders up to. What do I mean by that? Well, your goals, business focus and values will all be derived from that strategic vision.

You’ve already heard mine. I help creative entrepreneurs achieve balance in their life by building a stable, balanced business that is poised for growth. 

Every time I take on a new marketing activity, build a new offering or invest in another specialist or course, I ask myself if the activity will set me up to help others. You’d be surprised at how many times the answer is no.

Your strategic vision should do three things:

  1. Speak to or identify your audience. Whether your audience is super niche or broad, they need to be addressed in your vision. This helps you remember WHO is at the core of your business. If they’re not mentioned outright, your statement should talk to them.
  2. Have a positive outcome. What are you trying to achieve with your business? How will you change your client’s life?
  3. Be concise. Your vision should be one to two sentences tops and very clear. Avoid using vague terms that are hard to define.

One example of a strategic vision that really stuck with me is by my wonderful friend, Maghon Taylor of All She Wrote Notes. When I met Maghon at Inspired Retreat last year and asked about her business, she said

“I spread happiness through my handwriting.”

I remember thinking how spot on that was for her business as a calligrapher. She clearly defines the positive outcome, her statement is super concise and the phrasing speaks to her audience. Most importantly, it’s memorable (I remembered it more than a year later!) and every aspect of her business thoroughly demonstrates the joy she wants her customers to experience through her work. If you haven’t visited her site yet, you are in for a treat! Her work is gorgeous!

What other examples of great strategic visions can you think of? I have a few more examples in mind, but I’ll use them as I go through the next part of this series on Strategy. Stay tuned to learn how you can leverage values to maintain balance in your biz.

Want feedback on your strategic vision? Go ahead and send me a note, I’d be happy to review it!